Innovative provider of quality customer service solutions

Student Support Center

Schools from 1,000 students to 55,000 students to reduce information handling costs.
  • Dynamic knowledge base...
  • Online counselling services...
  • Registrar, admissions, It support...
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360° view on all customer support needs
One unified platform to capture all requests across all channels of commmunications
  • Knowledge BAse and tracking system...
  • No hardware or software to install...
  • Affordable pricing for aorganizations of all sizes...
demo-tour-btn.gif request-btn
Student Support Center
Schools from 1,000 students to 55,000 students to reduce information handling costs.
  • Dynamic knowledge base...
  • Online counselling services...
  • Registrar, admissions, It support...
demo-tour-btn request-btn
Bylaw enforcement and citizens requests
Leader in Citizen Request Management for city and county governments.
  • Bylaw enforcement, building inspections, citizens requests...
  • Route, escalate and assign securely to each department...
  • Structured as SaaS providing low cost with continual
    updates and backup...
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Service and manage members
Support and manage all members request for information and changes
  • Self service knowledge base...
  • Track and report on members activity...
  • Centralized all inbound calls and emails...
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Student Support Center

Schools from 1,000 students to 55,000 students use our Student Support Center to reduce information handling costs.

Leading system for Student Response Centers. In addition to a dynamic knowledgebase that provides information to students, faculty and staff, CustomFAQs Solutions offers a comprehensive workflow engine to handle requests for service, and a full suite of outbound communication capabilities to alert and inform students via text messaging and email broadcasts.

Under very thight budgets, Educational institutions face pressure to do more with less. We'll provide a comprehensive support center, easy to use that will meet your budget requirements.

CustomFAQs Solutions for Education provides:
  • Student self-service portal 24/7
  • Central platform to manage all emails communication
  • Registration and support for distance education
  • Multiple student interfaces and secure portal
  • Steramline processes for registar, financial aid, counsellors
  • IT and Tech support service desk
Main Benefits:
  • Reduce Emails and Repetitive Questions - reducing support costs
  • Streamline support processes and communications threads
  • Standardizes all responses – achieving consistency
  • Saas - meaning lower cost and ease of use
  • Customized Report – increasing marketing feedback and budget control
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