Student Support Center
Leading system for Student Response Centers. In addition to a dynamic
knowledgebase that provides information to students, faculty and staff,
CustomFAQs Solutions offers a comprehensive workflow engine to handle
requests for service, and a full suite of outbound communication capabilities
to alert and inform students via text messaging and email broadcasts.
Under very thight budgets, Educational institutions face pressure to do more with less.
We'll provide a comprehensive support center, easy to use that will meet your budget requirements.
CustomFAQs Solutions for Education provides:
- Student self-service portal 24/7
- Central platform to manage all emails communication
- Registration and support for distance education
- Multiple student interfaces and secure portal
- Steramline processes for registar, financial aid, counsellors
- IT and Tech support service desk
Main Benefits:
- Reduce Emails and Repetitive Questions - reducing support costs
- Streamline support processes and communications threads
- Standardizes all responses – achieving consistency
- Saas - meaning lower cost and ease of use
- Customized Report – increasing marketing feedback and budget control