CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software

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CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
Affordable customer relationship management software.
webqa client care software
webqa client care software
webqa client care software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
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CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software

A Full Suite of Customer Service and Helpdesk Solutions.

  • In an environment of tight budgets….
  • Set up in Days - Free Maintenance and Unlimited Support...
  • Unlimited Access to Customer Service Consultants and Experts...
  • Structured as Software-as-a-Service Providing low cost with continual updates and backup...

 
CustomFAQs Online Customer service & Support software
Businesses, Financial Institutions

CustomFAQs Online Customer service & Support software


Provides customers with immediate answers to their questions. Reducing the number of redundant questions allows staff to focus efforts on priority issues.

• Instantly Answer & Track Questions
• Dynamic Knowledge Base of FAQ’s
• Track, Route, Escalate Tickets
• Manage Service Requests

CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software
Post Secondary Institutions

CustomFAQs Online Customer service & Support software


A central platform to manage all inbound and outbound student Support & Communication. Students, Staff, Faculty can easily manage questions & requests thoughout the entire organization.

• Affordable and Scalable
• No Hardware or Software install
• Fixed Pricing Structure
• Fast and Easy implementation

CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software
Cities, Municipalities

CustomFAQs Online Customer service & Support software


A central system to manage and improve all citizens Interaction. Handles incoming citizen requests for service or information and manages all citizen messages or complaints

• Extends service to your website
• Reduces inbound calls into company
• Standardizes company responses
• Intuitive navigation

CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software Overview CustomFAQs Online Customer service & Support software
• Auto-Grow Knowledgebase
• Show Top Questions
• Search Questions
• Ask Questions
• Auto Answer Questions

360° view on Customer Service

 

• Logic Ordered Processing
• Take / Route Requests
• Multi-Escalate Requests
• Auto-Balance Work
• Auto Notify All Steps

Payment

• Portal To Processor
• Present Bill Amount
• Show Payment History
• Collect Any Data
• Report / Send Andy Data

Communication

• Outbound Communication
• Conduct Surveys
• Show / Fill Calendars
• Send Newsletter / Alerts
• Register For Information

Collaboration

• Shared Communication
• Select Threads
• Ask / Answer Threads
• Selective Search Threads
• Interact in Many Modes

Reporting

• Data Reporting & Analysis
• Print Standard Reports
• Make Custom Reports
• Schedule Reports
• Customer Sees Own Data

CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
CustomFAQs web based Customer Support software solution and Help Desk software solution provide to organization of all sizes a full suite of tools to service customers online, support customer service and improve customer service department productivity. CustomFAQs full suite of Customer Support Service Software is powerful, flexible, customizable and affordable. CustomFAQs solutions includes FAQ/Knowledge Base, Ticket Tracking and Service Requests, Email Management, Live Chat, Calendar, Downloads, and more.
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software
CustomFAQs Online Customer service & Support software CustomFAQs Online Customer service & Support software